Free shipping & Return money back guarantee online support 24/7
CALL US + 000 1584 2578

RETURNS

All returns must be made within 14 days from date of purchase. We take no responsibility for charges or delays incurred at receivers’s end as this can vary depending on the rules of customs in each country.

Sale or pomotional items may not be returned or exchanged unless they are faulty. Shipping and handling charges are not refunded unless the original item ordered was incorrect, does not correspond with the item presented on milknsoda.com.au or faulty due to manufacturing.



EXCHANGES

All returns must be made within 14 days from date of purchase. If you wish to exchange an item, please email info@milknsoda.com.au as soon as possible to reserve another item.

Items may only be exchanged when received in original packaging and resaleable condition. Initial and return shipping and handling charges are not refunded unless the original item ordered was incorrect, does not correspond with the item presented on milknsoda.com.au or faulty due to manufacturing.



SALE & PROMOTIONAL ITEMS

Sale and promotional items may not be returned unless they are faulty.



RETURN PROCEDURE

All returns and exchanges must be notified via info@milknsoda.com.au, and items are to be returned in original packaging and sent to:


MILK & SODA

ONLINE RETURNS

206 HALL ST

SPOTSWOOD

VIC 3015

AUSTRALIA


Upon receipt of your return, we will advise you once we have received your goods.

If the item is approved for return, a refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address provided on your account when this transaction has taken place.

For items being exchanged on change of mind, we will send the new item within 5 business from when the returned item is received. You will then be notified via email to settle payment for the shipping exchange. Once the item is sent, we will advise you of the item’s tracking number. If the item is being exchanged because it did not correspond with the item presented on milknsoda.com.au or faulty due to manufacturing, we will cover the shipping cost.